bst365体育娱乐平台

任务:

我们为客户、员工、供应商和社区提供服务 用我们想要的方式.

We want to go as fast and far as we can but only in the right way by adhering to our moral and ethical 标准. 我们不会走到队伍外面，也不会撞死人. 我们寻求双赢.

SLAPPEY的核心价值观:

• 关注他人: 把焦点放在外面——我们的语言和 行动总是对他人产生积极的影响.

• 聪明的工作: 有效和高效——利用每一个bt365体育网址 用更少的努力和创新来完成最多的工作 疯狂的客户，并产生更好的底线 每一个人.
• 做正确的事: 总是，在任何情况下，无论如何 努力——做对我们的客户，我们的员工，我们的 供应商和我们的社区.
• 自己的: 采取个人所有权，以确保我们的工作完成 卓越——无论这是否是我们的责任.

SLAPPEY承诺

“啪啪誓言”将被解读为肯定的声明(e.g. “正直做人”). 这些承诺定义了我们想要的公司文化. The Pledges are in no specific order but instead are each in tension with the others and only work if applied in balance.

我将……

• 行动正直的. I will demonstrate an unwavering commitment to doing the right thing in each action I take and in each decision I make, 即使没人注意. 我将说出真相. I will admit when I’m wrong, ask forgiveness, and do what I can to make it right.

• 把别人放在第一位. 我将是一个寻求团结的人. 我决不出于自私或自负而做任何事, 但会把别人bst365体育娱乐平台得比自己更重要. I will not only look out for my own personal interests, but also for the interests of others.

• 做我最好的. 我会为我所做的一切感到骄傲. 我会问自己，“我尽力了吗??“我做的每一件事都有我的签名，我将把它做好. (see Facing the Giants example where kid goes the distance of the field)

• 验证. I will create clarity and avoid misunderstandings by discussing expectations upfront. I will establish mutually understood objectives and deadlines for all projects, 问题, 和承诺. I will confirm completion of tasks by asking customers and coworkers to validate my work.

• 面对残酷的事实，但不要失去信心. 我将寻找并拥抱真理. No matter how bad, I will confront each situation head on with unwavering faith that we will prevail. I will choose to have a positive attitude in all circumstances and will embrace every problem as an opportunity.

• 要积极主动. 我能预见顾客的需要. I will solve problems before they happen by anticipating future needs and addressing them today. I will not put off calling the customer – my goal will be to call the customer before they call me.

• 要对良好的沟通充满热情. I will use written and verbal communication that is respectful, timely, truthful, and loving. 在我反应之前，我会问一些澄清和理解的问题. 我将寻求先倾听，后被倾听. I will keep all those involved continuously updated on the status of outstanding 问题.

• 让它发生. I will take personal responsibility for making things happen – somehow, someway. 我会对每一种情况作出反应，寻找我们能做的事情, 而不是解释为什么它做不到. 我要创新, 显示项目, 有灵活性, 采取额外的步骤来解决这个问题, 并把问题解决.

• 是一致的. I will be consistent with the company to prevent confusion and govern expectations. Consistency is critical to ensuring that both internal and external customers know exactly what to expect.

• 在自己工作. I will evaluate my successes and failures and find ways to improve myself. 我会坦然面对自己的错误，并利用它们来帮助他人成长. 我会挑战自己，去冒险，让自己感到不舒服. 我将终生学习.

• 成为客户信赖的顾问. I will think from the customer’s perspective to understand their challenges and frustrations, 想办法让他们的工作更轻松. 我将寻求创造双赢/双赢的解决方案和创造Raving Fans.

• 陶冶. 我决不让任何不健康的话从我嘴里出来, but only what is helpful for building others up according to their needs, 使听的人得益处.

• 拥抱科技. 我将拥抱和利用提供给我的技术. 我将努力学习、测试、体验新技术. I will use technology to grow, become more efficient, productive, and have fun utilizing technology.

• 以身作则. 我将以自己为榜样影响他人. I will gather the facts before jumping to conclusions or making judgments. 我将成为我想bst365体育娱乐平台到的改变. 我将负责指导、指导、教导和指导他人.

• 进行无过失的尸检. 我会专注于事实而不带感情色彩. 我不会把事情bst365体育娱乐平台得太重，也不会攻击别人. I will identify lessons learned and use those lessons to improve our processes so we don’t make the same mistake again.

• 认识别人. I will celebrate other’s success by regularly giving meaningful recognition and doing so in public when appropriate. I will focus on acknowledging people’s successes because it is more effective than pointing out their mistakes.

• 是富有成效的. I will set priorities and do those things first in an organized manner to achieve maximum efficiency. 我会设定目标, 使用测量方法来跟踪我的表现, 并要求自己对取得的结果负责. I will consider the opportunity cost of everything I do and add things to the Stop Doing List. 我会有紧迫感，把事情做好.

• 采取个人所有权. I will exhibit good stewardship, be disciplined, and exercise follow through. 我会像对待自己的财产一样对待公司的财产和金钱. 如果一个顾客告诉我一个问题，我会买下它.

• bst365体育娱乐平台一个团队. 我会考虑我的行为如何影响我的队友. 我会在门口检查我的自尊心. I will be willing to step into another role or help a co-worker when that’s what’s required for success. I will support the decisions of the company, leadership, and the team, even when I may disagree. 我们是一个团队，有赢有输.

• 玩得开心. I will use creativity to make the work we do fun and interesting because I recognize people learn more, 也更有成效, 快乐时更健康. I will not take things personally or take myself too seriously but instead I will smile and promote abundant life.

• 做第三个蛋. I will find ways to create value for customers that cost the company little. I will not diminish the value of what we do by describing things as easy. I will go above and beyond to communicate the value we provide for customers every day. I will respond to requests with “I would be glad to help you” or “it’s my pleasure”. I will ask at the end of each interaction “is there anything else I can do for you?”

• 投资关系. I will take the time to build relationships with our customers, our vendors, and our employees. 我会表现出同情，建立信任，原谅和关心他人.

• 关注利润. 我会找到方法(知道是什么), 为什么, 如何, 和谁)最大化我们的利润而不牺牲我们的价值. 我将寻找增加经常性收入和降低成本的方法.

• 寻求帮助. 我会保持谦逊，寻求帮助. I will not be a martyr or fly solo because I know collaboration generates better ideas than working alone.

• 是充满激情的. I will find the right seat on the bus that fits my talents and skills and do my work with passion. 我会用创新来保持新鲜感，保持兴奋. I will not comprise in the little things because I will learn and embrace the bigger vision, 对我所做的一切都充满激情. 我要接纳斯莱普新人，让他们成为我的人.